My husband and I were very nervous about our first home-buying experience and decided we should consult a realtor to help us through the process. A friend of ours recommended Melissa Martinez Burton, who assisted us with the initial task of determining what we were looking for in a home, even though we weren’t ready to buy at that exact moment. When we were ready to start looking at homes, Melissa referred us to Gina Hill, due to some schedule conflicts. Gina took time to speak to us about the detailed notes provided to her by Melissa to guarantee we were on the same page. We worked with Gina from May until we closed on our home in late September. Gina responded to emails, phone calls, and questions in a timely manner (usually within the hour). Even when she was out of town, which she informed us of prior to her leaving, she still responded within a day or so. My husband and I felt comfortable and confident in Gina’s abilities and judgment, especially with respect to negotiations with sellers. We put in offers on 2 houses before choosing the 3rd home. During every contract, Gina explained everything (sometimes multiple times!) and kept us in the loop via phone calls, emails, and text messages. She also recommended an amazing inspector who helped us with 2 of the homes we put offers on. She was positive, calming, and reassuring throughout the entire process. Even though it was a stressful process, we don’t plan on staying in this home forever and know that Gina will walk us through it all over again when we’re ready for our next home! We’ve heard horror stories from friends who have worked with unreliable realtors but we do not have a single complaint about the service we received from Gina Hill at RE/MAX. We are so grateful for her assistance and we are determined to recommend her to everyone we know. Thank you, Gina!!!